Delivery and returns

Delivery

On all orders with a net value below 135 GBP, 20% VAT will be included in your cart, and your products will typically be delivered to the UK within 5-7 business days.

On all orders with a net value above 135 GBP, VAT will be calculated by local customs and will therefore not be included in your cart. The delivery time may take a few additional days due to local declaration processes.

Once the order has been placed, DETALE CPH will send you an order confirmation, followed by a tracking e-mail once the products have been sent.

Please note that DETALE is not responsible for any local import fees.

Returns

We do not accept returns of products. You can make use of the right of withdrawal within 14 days after we have received the order. You can read more about the right of withdrawl in our Terms & Conditions.

If you wish to use the right of withdrawal, you must write to us at hello@detalecph.com (remember to include your order number). You will not receive a return label, and you are responsible for the return shipping costs.