Delivery and returns

Delivery

On all orders with a net value below 135 GBP, 20% VAT will be included in your cart, and your products will typically be delivered to the UK within 5-7 business days.

On all orders with a net value above 135 GBP, VAT will be calculated by local customs and will therefore not be included in your cart. The delivery time may take a few additional days due to local declaration processes.

Once the order has been placed, DETALE CPH will send you an order confirmation, followed by a tracking e-mail once the products have been sent.

Please note that DETALE is not responsible for any local import fees.

Returns

KABRIC, KC14, and KABRIC Floor colours are custom-made and tinted upon ordering. Therefore, we do not accept returns for these items. All other products, such as primers and coatings, can be returned within 14 days of receiving the order.

If you wish to return the product, please write to us at hello@detalecph.com (remember to include the order number). You will not receive a return label, and you will be responsible for covering the return shipping costs.