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ENG_DETALE_FAQ_KC14

FAQ KC14 Classic & KC14 Raw

Can anyone apply the KC14-products?

You don’t need any experience to apply KC14 Classic and KC14 Raw. The products are user-friendly, fostering a do-it-yourself culture. When purchasing products, a detailed user guide is enclosed, in which we recommend you to read through, before you start the process. You can find the user guide here . This instruction video is very helpful as well.


How many m2 reach has KC14-products?

One ‘Set’ consists of 10L KC14 + 1L Topcoat. KC14 Classic covers 5-7m2 and KC14 Raw covers 5m2 (this calculation includes 2 layers of plaster and 2 layers of topcoat).


How long does it take to finish up one wall with KC14?

Due to the products’ time to dry, one layer of plaster can be applied daily. Therefore, we recommend you estimate 3 days for your wall project.  The time it takes to apply the layers, depends on one’s experience and technique.


Can KC14 be refitted and mended?

Trying to cover up plaster on already plastered areas will always be visible to some extent. Therefore, we recommend you avoid reconstructing specific areas. If it can’t be avoided, and you still need to do some “damage control”, the area shall be covered with tape, plastered and sanding before topcoat is applied.  If you want to cover up small holes, plaster can be applied, and top coat enforced at the end.

Tip: If you got plaster leftovers, store it in a plastic bag to keep oxygen from entering. Make sure that storage conditions are cool but never below 0 degrees Celsius. That way you have some extra for future repairs.


How can KC14 be uphold and maintained?

With 2 layers of topcoat, the KC14-plasters give a dust distant surface, equivalent to paint with shine 10. With frequent cleanse and over time, a new layer of topcoat can be applied for maintenance. Mixing 70 % water and 30 % topcoat, you can easily upkeep your wall.


Where can KC14-products be applied?  

KC14 Classic and KC14 Raw are developed for interior walls. The products can be used in bathrooms, as long as the products are not in direct contact with water. We do not recommend KC14-products behind a stove due to the risk of stains.


Can KC14 be applied in basements?

Due to the risk of humidity, we do not recommend DETALE-products in basements. Our products are not adequately vapour permeable, for this purpose.


On to which surfaces can KC14-products be applied?

The surface on which KC14-products are to be applied has to be smooth, dry, equally absorbent and sustainable. KC14 Classic and KC14 Raw can be applied directly on to plaster, filt and even wall-painted surfaces. If in doubt, you should prime the base before beginning. Glass fabric must be totally covered with plaster and primed, before KC14 is applied. Wallpaper must be totally removed, and the wall has to be rightly cleaned.  If you have other surfaces, please contact us directly for advice: hello@detalecph.com


What is the difference between KC14 Classic and KC14 Raw?

The only difference between these two plasters is that KC14 Classic is finely grained, while KC14 Raw has a rougher texture. Both products can be applied to same kind of surfaces and by using the same technique.


What is the difference between KC14 and STONE?

KC14 Classic and KC14 Raw are developed for interior walls. The products can be used in bathrooms, as long as the products are not in direct contact with water. We do not recommend KC14-products behind a stove due to the risk of stains.

STONE Classic and STONE Raw are durable products for floors and furniture. STONE-products can also be a great alternative to KC14-walls that are exposed to extra wear-and -tear.  


Can a KC14-wall be renewed?

Yes! If you want to renew the look of your wall, you can easily change an existing KC14-wall. Whether you want to i.e. paint or apply filt, you only have to sand the wall with crass sandpaper and apply a suitable grounder before you start your renovation.


How to purchase KC14?

We have retailers in Denmark, Norway, Sweden and Iceland, in addition to agents in other European countries. If you don’t live in Scandinavia, please contact us directly at hello@detalecph.com

 The more information you email us regarding your project, will help us to help you more efficient. Therefore, please have a look at the below points to include in your email;

-      For delivery costs, please send us a postal code and country for delivery

-      For product specifications, please send us some information regarding the accurate surface you are to apply KC14

-      For advice regarding colours and aesthetics, please send us pictures

-      For questions regarding finished KC14-walls, please send us pictures and an explanation of the application process and the underlying surface

 We look forward to connecting with you, answer your questions and help you place an order and delivery.


Where to see the colours and get samples?    

If you live in a country where we don’t have retailers, please contact us directly for purchase of samples.


How long is the delivery time?

All our products are toned individually and produced upon order. Production time can vary depending on quantities, as can shipping to your destination. Please remember to take this into account when ordering, and do not hesitate to contact us for specifics.